When you’re writing letters of a more formal nature, you may seize up. What’s the correct format for a business letter? What about writing letters of complaint? How about a letter of reference? You know there are certain formats that apply to each type of letter, but you don’t know what they are. There’s no need to worry. Help is at the end of your mouse.
Here’s how to make quick work of this letter writing task. Google ‘writing letters’. You’ll be presented with pages and pages of websites that offer templates for every type of letter you may need to write. These sites usually also offer tutorial-style articles, giving you pointers on how to construct writing letters of every type.
Most of us occasionally write letters to friends or family members, either on paper or via email. This type of letter writing is spontaneous in nature and doesn’t fill us with apprehension. You’re just saying hi or communicating what’s happening in your life.
For example, if you’re writing a letter of complaint, you’ll be advised to be concise, making your points in short paragraphs that will produce the desired result.
If you’re writing letters of reference, you’ll find out how to state your points succinctly, gaining entry for the candidate in question.
Let’s say you received an offer in the mail for a month’s free internet access from a major ISP. You get a CD, with printed promises of a 30-day free trial, no credit card required, etcetera. You’re not happy with your current provider, so you figure, what have I got to lose? Surely this major company isn’t going to play games with you. They want your business. Why not try them out? You are quickly disillusioned when you’re asked for your credit card information, but you think they’ll stand by their word. You sign up.
Two weeks later, you receive a bill for $60 of services you didn’t request. You place a call to them and get a runaround. You now need to write a letter of complaint to straighten out this mess. Your letter must be effective in order to resolve the problem, or you’ll end up with a problem on your credit report.
In the case where the job is of limited duration, perhaps with just a week or two of work, require some upfront money and a schedule of payments along the way. For example, let’s say you’re a freelance graphic designer. The client wants a logo and a new page layout for their website. You might want to split payments as follows: one third paid to begin, one third paid on acceptance of the design prototype, and the remainder paid on final delivery. This is a typical arrangement, which protects you, as the client demonstrates a commitment to getting the work done and paying you.